Privacy Policy

1. Introduction

This Privacy Policy explains how Arman Mkrtchyan ("we", "us", "our"), operating as ADA Glow, collects, uses, and protects your personal data. We act as the data controller for the personal data we process in connection with your use of ADA Glow.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, and login credentials when you create an account
• Website data: domain names and widget configuration settings you provide
• Usage data: how you interact with the ADA Glow dashboard, including pages visited and features used
• Device and technical data: IP address, browser type, operating system, and device identifiers
• Support communications: messages you send to our support team

3. How We Use Your Data

• Providing the service: to create and manage your account, deliver the widget, and process your configurations (legal basis: contract performance)
• Security and fraud prevention: to protect the service and our users from unauthorized access (legal basis: legitimate interests)
• Product improvement: to analyze usage patterns and improve ADA Glow (legal basis: legitimate interests)
• Customer support: to respond to your inquiries and resolve issues (legal basis: contract performance)
• Communications: to send service-related updates and, with your consent, marketing communications (legal basis: consent or legitimate interests)

4. Data Sharing

We may share your data with the following categories of recipients:

• Paddle.com: our Merchant of Record, for processing payments, managing subscriptions, tax compliance, and invoicing
• Service providers: hosting, analytics, and support tooling providers who process data on our behalf
• Professional advisers: legal and accounting professionals as needed
• Authorities: where required by law, regulation, or legal process

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. When your data is no longer required, we will delete or anonymize it. Specific retention periods may vary by data type and legal requirements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us through the support channels on our website.

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure.

8. Cookies

ADA Glow uses essential cookies to maintain your session and authenticate your account. We may also use analytics cookies to understand how the service is used. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "last updated" date.

10. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us through the support channels available on our website.