Refund Policy
Last updated: April 16, 2026
30-Day Money-Back Guarantee
We want you to be completely satisfied with ADA Glow. If for any reason you are not happy with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to Request a Refund
Refunds are processed by our payment provider, Paddle. To request a refund:
- Visit paddle.net and locate your transaction
- Or contact our support team through the channels available on our website, and we will assist you with the process
Refund Timeline
Once your refund is approved, it will typically be processed within 5–10 business days, depending on your payment method and financial institution.
After the Refund Period
After the 30-day period, refunds are handled on a case-by-case basis. Please contact our support team if you have concerns about your subscription.
Cancellations
You can cancel your subscription at any time through your account settings or the Paddle customer portal. If you cancel, you will retain access to ADA Glow until the end of your current billing period. No further charges will be made after cancellation.
Contact
If you have any questions about refunds or cancellations, please reach out through the support channels on our website.