Refund Policy

Last updated: April 16, 2026

30-Day Money-Back Guarantee

We want you to be completely satisfied with ADA Glow. If for any reason you are not happy with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to Request a Refund

Refunds are processed by our payment provider, Paddle. To request a refund:

  • Visit paddle.net and locate your transaction
  • Or contact our support team through the channels available on our website, and we will assist you with the process

Refund Timeline

Once your refund is approved, it will typically be processed within 5–10 business days, depending on your payment method and financial institution.

After the Refund Period

After the 30-day period, refunds are handled on a case-by-case basis. Please contact our support team if you have concerns about your subscription.

Cancellations

You can cancel your subscription at any time through your account settings or the Paddle customer portal. If you cancel, you will retain access to ADA Glow until the end of your current billing period. No further charges will be made after cancellation.

Contact

If you have any questions about refunds or cancellations, please reach out through the support channels on our website.